Paolo Garcia

Principal Consultant – Delivery

Paolo is a Product and Delivery Lead with a strong background in quality assurance, testing, and customer support. He has overseen critical software development life cycles for diverse applications, including multinational accounting software, high-traffic e-commerce portals, and enterprise mobile apps. Paolo excels in managing technical teams throughout the entire product life cycle, from initial requirements to post-launch support.

EXPERTISE
Product RoadmapsFacilitationAgile ProcessProduct ManagementProduct TestingBusiness AnalysisTeam ManagementUI/UX Design
CLIENTS WORKED WITH

Projects

E-COMMERCE PORTAL OF LEADING RETAILER
Executed a product uplift of Bed Bath N’ Table’s e-commerce website, while transitioning them from an external product team to internal ownership. Updated user experience for higher conversions, integrated product data, and established ongoing management practices.
Developing A New Tailored Customer Experience
As part of his role at Circle In, Paolo has been a key part of developing a scalable platform to replace their legacy stack. This was designed to allow the business to expand globally. The project saw them simplifying the content management process and enabling the development to release new features rapidly. The project also included a new and enhanced user experience and a machine learning recommendation engine, which allowed Circle In to enhance their market standing.