Pallak Jhawar

Product Manager

Pallak is a dynamic and results-focused Product Manager, she thrives on driving innovation and customer satisfaction. With a background in consulting, strategic planning, project management, and sharp analytical abilities, she deciphers customer data effectively. Pallak’s passion lies in discovering fresh solutions to prevailing challenges and overseeing projects from inception to fruition. She excels in team collaboration, effortlessly integrating Waterfall and Agile methodologies to ensure optimal outcomes for every client.

EXPERTISE
Microsoft SuiteSQLRCSMData ScienceUxTableauSpotfireJiraRally
CLIENTS WORKED WITH

Projects

Otimising SQL Queries for a more efficient outcome
While working at McKinsey & Company, Pallak performed Big Data Analytics on healthcare domain data using Talend to generate data marts. She was also involved in partnering in the re-engineering of the payment model algorithm for different clients based on patterns observed. Finally, she was able to optimise the SQL queries for aster execution. This increased the efficiency by approximately 12% leading to better outcomes, achieved faster.
Helping To Modernise The Application For California State’s Disability And Unemployment Insurance Programs
Pallak was hands-on when it came to this application modernisation, completing end-to-end analysis from scope to delivery on both Waterfall and Agile projects. She also performed gap analysis and led requirement gathering sessions with clients to provide detailed analysis on key business drivers. She led a Command Center team of 40+ professionals using SOPs and incident management workflows to triage and resolve customer issues, ensuring a satisfactory outcome for all involved.