Henry Hoang

Henry worked as a Solution Architect on DXC’s project to deliver its IPOS capability. This capability was required to improve the capability offering to DXC’s insurance clients, particularly in Southeast Asia. This was a cloud-based solution using AWS to provide DXC’s clients with the capability to sell their products over mobile and the web. In particular, Henry worked on the technical design, liaising with the Business Analyst on the project as well as = DXC’s clients to establish the requirements and optimise the solution. This new capability allowed DXC to expand its market share among this strategically important client segment.

Henry worked as an Application Architect on Sun Life’s project to upgrade its CRM system, updating a legacy system that was no longer fit for purpose. Specifically, Henry had to leverage his knowledge of the insurance industry as well as his knowledge of cloud-based architecture to contribute to improving the digital information processes. In addition, he produced the technical and infrastructure designs for the new CRM Lite system using Microsoft architecture. Henry produced a proof-of-concept to illustrate the benefit of moving to the cloud, which resulted in the additional budget to do so being approved. The end result was a significant improvement in the ability of Sun Life to triage client communications, resulting in a better user experience for its end clients.