Geetha, a seasoned Senior Business Analyst with nearly 25 years of global experience, excels in leading Agile teams for enterprises like AIG. Her expertise lies in designing and deploying APIs to drive strategic success. She emphasizes the importance of clearly defining project priorities for accurate estimations and underscores early, transparent communication with both internal and external teams to build trust for successful project delivery.
Geetha Jothilingam
Delivery Lead / BA
EXPERTISE
Rest APIJsonOASYAMLSwaggerScrumAgileSQLMiro
CLIENTS WORKED WITH
Projects
Delivery of APIs for Pexa
Property Exchange Australia (Pexa) started their API First journey to provide APIs for customers to leverage valuable data and create business efficiencies. In the role of Product Owner and Business Analyst, Geetha supported the delivery team through the design and delivery of APIs for Pexa instruments, which supported the integration of Pexa members - Conveyancing and Banking firms and State Government Agencies, such as LR, SRO and the ATO. On this project, Geetha played an instrumental role in guiding the team through Agile ceremonies, managing the API product road map and engaging stakeholders in getting stories elaborated for implementation. Through her guidance, the team implemented and integrated these APIs into a major bank for the completion of mortgage transactions.
IAG APIs Support for Insurance Ecosystem
Insurance Australia Group (IAG) provides customers with the ability to purchase Motor, Home, Landlord and Business Policies, via mobile and online platforms. Geetha led the design of a suite of REST APIs to support the customer journey in managing their policies and claims via the Quote and Buy application. These APIs resulted in the successful integration of IAG front-end applications and platforms, and improved the efficiencies and scalability of products for B2B Brokers to market. In addition, these APIs enabled IAG to provide a better customer experience as customers could view their profile, manage their policies and payments, be informed of their claim and be notified of the status of repairs.