Key Outcomes
- Centralised rebates and finance platform delivering accurate, automated rebate capture.
- Millions in annual savings through improved rebate accuracy and contract management.
- Streamlined finance workflows reducing manual effort and error.
- Daily profitability insights enabling faster, data-driven decisions.
- Supplier portal improving transparency and collaboration across partners.
- Centralised rebates and finance platform delivering accurate, automated rebate capture.
$5m+
estimated annual savings from accurate rebate capture
80%
reduction in manual finance effort
Introduction
Restive worked with a leading consumer electronics retailer to transform one of their most critical profit drivers: supplier rebates. Previously, manual processes were leading to inaccurate rebate management. By designing and delivering a centralised rebates and finance platform, we streamlined workflows, improved accuracy, and helped unlock millions in additional margin for the business.
The problem
Australia’s largest home entertainment retailer identified that a significant portion of its supplier rebates – a driver of profitability – were being missed or inaccurately collected. These inefficiencies stemmed from manual processes, fragmented systems, and limited visibility across departments.
The business needed an enterprise-grade rebates platform that could streamline workflows, provide accurate reporting, and enable stronger collaboration with suppliers.
Our partnership
Restive partnered with the retailer to transform a critical data platform – one that processes millions of transactions and applies tens of thousands of supplier rules. Previously managed through manual processes, the complexity of suppliers, products, and rebate calculations created major challenges.
Our work spanned:
Human-centred experience design
Enterprise architecture
Product roadmap development
Data engineering and integration
End-to-end platform delivery
By redefining workflows and automating contract management, finance and buying teams now operate through a single, streamlined platform focused on accuracy and scalability. Together, these efforts transformed rebates into a core strategic capability, while also strengthening the business’ broader data ecosystem.
Rebates management platform
We designed, architected, and delivered a sophisticated rebates platform to manage:
Deals and contract rebates across departments.
Claims management, ensuring accuracy and accountability.
Finance workflows, streamlining approval processes and reconciliations.
Profitability visibility, providing daily insights for decision-making.
By centralising and digitising the rebates process, the platform enabled finance teams to track, claim, and verify rebates with precision.
The new solution is estimated to be saving the business millions of dollars annually through improved rebate capture and accuracy.
Data platform and supplier portal
Building on the rebates foundation, we helped the retailer strengthen its data platform to better integrate financial, supplier, and operational data. This work created:
A single source of truth for supplier deals and rebate contracts.
Enhanced reporting and analytics capabilities.
- Greater transparency between internal teams and external suppliers.
We also supported the development of a supplier-facing portal, improving collaboration and enabling suppliers to track agreements, claims, and payments in real time.
The result
Through this partnership, the retailer modernised a critical profit driver and elevated its data capabilities.
Millions of dollars saved annually through improved rebate accuracy and capture.
Streamlined finance workflows, reducing manual effort and error.
Improved visibility into profitability at a daily level.
Stronger supplier collaboration through shared platforms and transparent processes.
This transformation not only secured immediate financial gains but also provided the foundation for ongoing optimisation and scalability.
