Case Studies

Centralised rebates platform for a leading electronics retailer

Key Outcomes Centralised rebates and finance platform delivering accurate, automated rebate capture. Millions in annual savings through improved rebate accuracy and contract management. Streamlined finance workflows reducing manual effort and error. Daily profitability insights enabling faster, data-driven decisions. Supplier portal improving transparency and collaboration across partners. $5m+ estimated annual savings from accurate rebate capture 80% […]

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Research-led online strategy for a leading homewares retailer

Key Outcomes Research-driven e-commerce strategy and complete website transformation, from navigation and checkout to product pages and order tracking.   Modern, scalable Magento platform with new customer-first features that cut service enquiries and improved satisfaction.   Navigation redesign and filtering improvements that unlocked new audiences and lifted transactions across all categories.   Streamlined checkout and

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Creating accessible e-commerce and loyalty experiences for a leading retail group

Key Outcomes Modern, accessible design system implemented across multiple brands, ensuring consistency and scalability. Site-wide optimisation and checkout redesign drove a 3.8% uplift in conversion and an additional $30M in annual revenue.   Loyalty membership growth nearly doubled in 12 months, with higher average transaction value and stronger engagement. New digital loyalty experience and onboarding

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Driving digital transformation for a leading supermarket chain

Key Outcomes Modern and stable technology foundation was established to build upon, putting in place secure, scalable microservices and a BFF layer. A complete digital refresh spanning mobile apps, a fully overhauled website with the new brand language and design system, loyalty programs, and in-store technologies. Mobile app positioned as one of the leading shopping

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